Leveraging Digitally Enabled Supply Chain Practices for Business Value Creation

Integrating the supply chain is increasingly being advocated as the basis for organizations to realize performance gains in the near future. This paper explores the relationships between IT infrastructure, digitization, resource flow integration in the supply chain, and its consequences for business value creation. Data for this study were collected by a survey of supply chain and logistics managers in manufacturing and retail organizations. The analytical approach focuses on generating insights by combining descriptive analysis with inferential statistical techniques. Results suggest that the increased agility and responsiveness required by organizations with innovative products can be shaped by IT infrastructure integration and digitization initiatives. IT infrastructure integration and digitization initiatives, in turn, provide the platform for the integration of physical, financial, and information flows across the supply chain. The requirements for integrating these resource flows are shaped by the demand attributes of an organization’s products, and the integration of different resources across the supply chain have different implications for various dimensions of firm